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Ron Chang WIN Tri-Cities

The WIN Way

At WIN Home Inspection, we understand where we fit in and we serve accordingly. We are blessed to provide a service that assists home buyers, sellers and owners with a large transaction that tends to be their most meaningful possession – their home. We provide our customers with vital information in a timely, professional and easy-to-understand way. We convey actionable information in a balanced context that ensures clarity and common understanding. We value the opportunity to serve in the stream of service providers in a real estate transaction and promptly and accurately perform our role with respect and appreciation.

No one thing makes us or breaks us and for all things that impact the customer’s service experience we have defined and implemented The WIN Way to do them. Our inspectors offer the highest level of personalized service while providing the best home inspection in today’s market. 

  • We are on-time and arrive in a vehicle with professionally identified WIN brand graphics
  • Our inspectors wear professional WIN attire - and we use booties to keep the customer’s home clean
  • WIN Home Inspectors are licensed and insured and conduct inspections using our very own proprietary software to deliver the same high quality home inspection report every time we work with customers

At WIN, we listen

The WIN Way means we value your input and we are committed to providing great service experiences while also building long-lasting relationships. That's why are ready to answer your questions, and why we survey our customers following the inspection.

WIN Home Inspection is privately held and our founders and operating system developers have retained ownership and are engaged in the business.   Our Home Office support staff is wonderfully enabled to work along side our Strategic-Partners in a manner where common sense is common practice.